It's a really good place to work if you like getting things done. Everything at the moment and will get a lot worse before it gets better. This is a True/False flag set by the cookie. Poor training, self serving management who are impossible to appease in spite of sales targets being met and customer satisfaction levels reached. MTVH Uses Data to Help Address England's Housing Needs This category only includes cookies that ensures basic functionalities and security features of the website. HR and upper management are completely clueless about what goes on, or don't care Find out more about, 72% of Metropolitan Thames Valley employees would recommend working there to a friend, Get started with your Free Employer Profile, Ambitious Company with fantastic benefits, Fantastic role and excellent place to work, Good company with really good staff, right at the start of a transformation journey. 52. GOOD STAff welfare and salary paid on time, Staff welfare is always important! Google DoubleClick IDE cookies are used to store information about how the user uses the website to present them with relevant ads and according to the user profile. A lot of passing the buck goes on Professional Services Frameworks [Addendum] - bidstats Hotjar sets this cookie to identify a new users first session. Thanks for sharing, Staff are really friendly and its a great place to work, Good set of transferable skills developed Metropolitan Thames Valley "many staff" Reviews | Glassdoor . Inclusive Institutions: enabling and supporting culture change. Metropolitan Thames Valley hiring Internal Recruiter in London, England It is mandatory to procure user consent prior to running these cookies on your website. Copyright 2023 Metropolitan Thames Valley Housing. I have had very supportive managers who have encouraged my career progression. If you're looking for a rewarding career in an organisation that puts people first, you've come to . Some team leaders are very knowledgable and helpful, Lack of diversity Enjoyable when u have nice tenants and leaseholders Year-long community programme launches to meet local needs of Clapham Park residents. Dealing with so many difficult people on the phone but if you are on the phone for more than 10 minutes its not because the customer was difficult and wanting a rant its because your call handling skills arent great. Google DoubleClick IDE cookies are used to store information about how the user uses the website to present them with relevant ads and according to the user profile. Hotjar sets this cookie to identify a new users first session. Often mistakes are covered up and rules are rewritten without consistency. Welcome - Metropolitan Thames Valley Metropolitan Thames Valley has an overall rating of 3.7 out of 5, based on over 163 reviews left anonymously by employees. Don't even bother complaining about bullying or bad treatment, they'll turn it back on you and it will only get worse Employees also rated Metropolitan Thames Valley 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities. Find your private company bowl on Fishbowl, join the hottest conversation with your colleagues anonymously. YouTube sets this cookie to store the video preferences of the user using embedded YouTube video. About our cookies and how to manage them. We use cookies on our website. Metropolitan Thames Valley Metropolitan Thames Valley Employee Review. 72% of employees would recommend working at, According to anonymously submitted Glassdoor reviews, Metropolitan Thames Valley employees rate their compensation and benefits as 3.7 out of 5. No call is the same They have work to do but they are are good company and will get there. According to anonymously submitted Glassdoor reviews, Metropolitan Thames Valley employees rate their compensation and benefits as 3.7 out of 5. 22 Metropolitan Thames Valley reviews. There are only two ladies cubicles in the whole contact centre - and if often smells in there of damp This rating has improved by 7% over the last 12 months. If you are having problems, ask for help online or call 020 3535 3535 (Option 3, Mon-Fri). Metropolitan Thames Valley Reviews | Read Customer Service Reviews of Details about the employee. Metropolitan Thames Valley provides free practical advice, connections to services and short term support (up to 3 months) to enable adults living in Broxtowe, Gedling and Rushcliffe to maintain their independence. great ambition and staff team are dedicated, good approach to flexible working. I have worked for MTVH for 10 years starting off in the facilities team and working my way into HR. These cookies do not store any personal information. Founded in 1966 and headquartered in London, England, United Kingdom, Metropolitan Housing Trust is a provider of affordable housing and care and support services.. Get notified about new Internal Recruiter jobs in United Kingdom. There's free coffee and four types of teas! 72% of Metropolitan Thames Valley employees would recommend working there to a friend based on Glassdoor reviews. Our Board. TVH has such a light, friendly and open atmosphere; making it a great place to work. The _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site's analytics report. Logos provided by Clearbit In return for their hard work we offer our staff a competitive salary, a range of career development opportunities and a diverse, open and inclusive working environment. | MTVH is one of the UK's largest housing associations. London, England 8,386 followers. Working hard will get you absolutely nowhere and just add more stress as you pick up the slack for lazy colleagues I worked for TVHA before the takeover and it was a great company to be a part of with people who cared about each other and the residents. Home | Thames Valley Police These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. This can show up occasionally, including when major corporate projects are being delivered. Ashford Hospital and St Peters Hospital, Surrey, Stoke Mandeville Hospital, Buckinghamshire, Appoint someone to deal with MTVH on your behalf, Dealing with irritating or annoying behaviour. A cookie set by YouTube to measure bandwidth that determines whether the user gets the new or old player interface. We use cookies on our website. The Met has launched a hotline to report corrupt and abusive police officers and staff. Housing Association. I've always felt if I have an idea I can put it into practice quite quickly. . Get a lot of angry customers who want to speak to customer care - when u eventually get through they ask you to email instead It's sometimes noticeable that there are gaps in terms of organisational development. It is mandatory to procure user consent prior to running these cookies on your website. We want to do more for our customers, and we're looking for passionate people to help bring our vision to life. The finances have been drained by the takeover with invoices not being paid and almost everyday bailiffs arriving at the Twickenham office. MTVH - Online Customer Services Training is really good, constantly having support from senior members. Metropolitan Thames Valley "staff are encouraged" Reviews YouTube sets this cookie to store the video preferences of the user using embedded YouTube video. Verify your email to use filters. I've always felt if I have an idea I can put it into practice quite quickly. Necessary cookies are absolutely essential for the website to function properly. This rating has improved by 7% over the last 12 months. Necessary cookies are absolutely essential for the website to function properly. Metropolitan Thames Valley. Here at Metropolitan Thames Valley Housing (MTVH) we want to capture the value that difference brings and are committed to promoting equality, diversity and inclusion. About our cookies and how to manage them. About our cookies and how to manage them. Thanks for sharing, Staff are really friendly and its a great place to work, Good set of transferable skills developed In the UK this is a National Insurance Number. Youll be able to see it in your account instantly, so youll know weve received it, Make a future payment so you do not have to worry about a payment being late. SO Resi. The pattern element in the name contains the unique identity number of the account or website it relates to. Metropolitan Thames Valley: Jobs | LinkedIn Really understaffed - non stop calls These cookies do not store any personal information. LinkedIn and 3rd parties use essential and non-essential cookies to provide, secure, analyze and improve our Services, and to show you relevant ads (including professional and job ads) on and off LinkedIn. No call is the same Sign in to create your job alert for Customer Advisor jobs in Nottingham, England, United Kingdom. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. All ideas are welcomed and you are trusted to work with autonomy. Metropolitan Thames Valley has an overall rating of 3.7 out of 5, based on over 163 reviews left anonymously by employees. MTVH (@MetTVH) / Twitter Copyright 2023 Metropolitan Thames Valley Housing. Highly motivated, dedicated & ambitious professional with an extensive background in coordinating projects, planning events, promoting business services, writing, editing, producing, filmmaking . Metropolitan Thames Valley has an overall rating of 3.7 out of 5, based on over 163 reviews left anonymously by employees. The Memorial Wall is part of a resident-led wellness initiative funded by MTVH, Brent Council Public Health team, Chalkhill Community Trust Fund, and the Young Brent Foundation. Forgotten your password? Meet our Development Director of Customer Care and see what she is looking for in her team. Internal Recruiter Jobs in United Kingdom, International Talent Acquisition Specialist (Expat Recruitment) - Relocate to Saudi Arabia, Permanent Expat Family Relocation Package, talent acquisition specialist (12 month FTC), Remote WFH | HR and Talent Acquisition Co-Ordinator | Financial Services | 40-50k p/a, 40,000.00 With 57,000 homes and more than 120,000 residents and customers we have a real opportunity to make that vision a reality. Hotjar sets this cookie to know whether a user is included in the data sampling defined by the site's pageview limit. You ring for repairs no response, no response to complaints and promises are never kept. All our reference requests and completed references can be accessed on one website, making the process more efficient and organised. Poor leadership, housing stick in poor repair, Colleagues at lower levels do care about the customers and want to do their best for them Metropolitan Thames Valley - Overview, News & Competitors - ZoomInfo Metropolitan Thames Valley Jobs - 129 Open Positions The staff body are also passionate as a whole about getting behind local causes and fundraising together. For the USA please use SSN (Social Security Number) or Tax ID. The pattern element in the name contains the unique identity number of the account or website it relates to. Public Input. The process took 2 weeks. Really understaffed - non stop calls Analytical cookies are used to understand how visitors interact with the website. There's free coffee and four types of teas! We're always looking to innovate and do things differently. There are also lots of additional benefits on offer and they stand by the core values of the company. The staff have an energy and a passion for the organisation's overall purpose, and it's infectious. You can have some really difficult calls and off days Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously. About our cookies and how to manage them. Suggested . In the years that followed, MHT's workforce . Since TVH have been taken over by Metropolitan the service has gone down hill rapidly. Print Multiple failings by Metropolitan Thames Valley in dealing with a resident's leaking roof and damaged ceilings led to the condition worsening and water coming into almost . Friendly customer service staff For the USA please use SSN (Social . Metropolitan Thames Valley has an overall rating of 3.7 out of 5, based on over 163 reviews left anonymously by employees. People are fab to work with, committed and full of ideas for the future. 72% of Metropolitan Thames Valley employees would recommend working there to a friend based on Glassdoor reviews. It is mandatory to procure user consent prior to running these cookies on your website. YouTube sets this cookie via embedded youtube-videos and registers anonymous statistical data. Young man drowned in 'sheer act of bravery' as he tried to save woman Google DoubleClick IDE cookies are used to store information about how the user uses the website to present them with relevant ads and according to the user profile. We believe everyone should have a decent home and the opportunity to live well. I've loved my time here. Free event. Windrush to G15: the history of Metropolitan Thames Valley Responsible for leading the customer service team: resident services, first-time and follow-up repairs. The following link will change your TVDSB Active Directory (AD) password using an alternate email or cell phone for security. Good chance to develop communication skills in all forms. We have conducted Repairs and Maintenance and Cyclical Decorations programmes for them and have subsequently been appointed for Windows and Doors Renewal programmes . A cookie set by YouTube to measure bandwidth that determines whether the user gets the new or old player interface. These cookies track visitors across websites and collect information to provide customized ads. Hotjar sets this cookie to know whether a user is included in the data sampling defined by the site's pageview limit. You can save your resume and apply to jobs in minutes on LinkedIn, (Part Time) Production Team Partner - Garment Sorter & Shipper - UniFirst, Application Engineer (Junior), China (Remote), Campus Technology Sales Representative Ball State University, Business Development Manager Insulation DACH (all genders), Sr. Cyber Security Release Manager - 100% Remote - Contract to Hire (C2H), Ejecutivo(a) Comercial Pre- venta (Seguridad Electrnica), Life and Annuity Agent - *PIPELINE - Denver, Outside Sales Representative - Downtown Phoenix, Transaction PA, OMERS Infrastructure Europe, Callao, Constitutional Province of Callao, Peru, See who Metropolitan Thames Valley has hired for this role, Minimum of 12 months proven customer service experience, Excellent communication skills with the ability to hold good quality conversations with our customers to fully understand their financial circumstances, Good understanding of Safeguarding and Anti-social behaviour, 28 days annual leave plus 8 bank holidays (pro rata for part time) per year, 2 volunteering days per year for things like helping out in local communities, An additional Beliefs day once a year to have an extra a day off, Enhanced pension with matched contributions of up to 9%, Health cash plan scheme for your everyday healthcare needs which you can add your family members too, Tenancy deposit interest free loan to help with rental deposits, Access to extensive learning and training opportunities with Wisebox platform, Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues, Career progression across the organisation with our mentoring programme and apprenticeships, We are committed to the wellbeing of our colleagues and support this as an organisation. Glassdoor has 163 Metropolitan Thames Valley reviews submitted anonymously by Metropolitan Thames Valley employees. We also use third-party cookies that help us analyze and understand how you use this website. There's also a big focus on giving back to the community and staff are encouraged to get involved by volunteering with community organisations and projects. Good chance to develop communication skills in all forms They have unskilled, unprofessional and lazy management who delegate all their work which causes resentment and demotivates the staff. Sign up your company today and we'll give you 5 free reference requests per month. Since Metropolitan Housings takeover headed by Geeta Nanda (whos ambitions know no bounds) the company has lost all integrity. Nicole DeRosa - Content Creator - NICOLEDEROSA.COM | LinkedIn Metropolitan Thames Valley provides housing at different levels of affordability for people living in London, the South East, East Midlands, and East of England. This employer has not claimed their Employer Profile and is missing out on connecting with our community. You can also upload photos of what needs to be fixed. Metropolitan Thames Valley Housing is looking to procure new construction professional services consultant frameworks (limited to architects, employers agents, valuers, and principal designers.) Vacancies - Thames Valley Police This site is a beta, which means it's a work in progress and we'll be adding more to it over the next few weeks. It's sometimes noticeable that there are gaps in terms of organisational development. Other members of your household will not be able to register. We own, manage, or administer over 57,000 homes over a wide area of London, South East, Midlands and the East of England. Farringdon, England 18 d. 26K Per Year (Employer Est.) Should you need any assistance, please contact: For Legacy MET 0203 535 3999 or For Legacy TVH 0203 535 3336 or raise a service request via Service Now. As well as my day to day digital marketing and communications role, I head up the award-winning ethnicity staff network group at Metropolitan Thames Valley Housing. It stores a true/false value, indicating whether it was the first time Hotjar saw this user. Excellent base salary in comparison to other builders. It also offers a range of care and support services including mental health and transitional services, which provide intensive support to . Staff benefits are excellent and there and learning and development is always encouraged, Diversity & inclusion Flexible office spaces Accessible leadership, L&D for specialist roles and using internal talent, Decent salary, the company is a good one to work for, staff are lovely, Property Desk is an awful department to work for so great if youre not in Property desk, There is no encouragement, the job is soul draining. Multi Award contract with MTVH - Axis Europe Pros & Cons are excerpts from user reviews. Metropolitan Police. A free inside look at company reviews and salaries posted anonymously by employees. They are not authored by Glassdoor. We can provide support in a range of areas: Improved physical . 39,000.00, 29,500.00 Since Metropolitan Housings takeover headed by Geeta Nanda (whos ambitions know no bounds) the company has lost all integrity. 204. Income and housing officers hard to get hold of at times and sometimes don't want to take the calls This employer has not claimed their Employer Profile and is missing out on connecting with our community. Metropolitan Thames Valley is now a big, mainstream association, but Metropolitan was set up to provide housing for the Windrush generation. Find your private company bowl on Fishbowl, join the hottest conversation with your colleagues anonymously. Metropolitan Thames Valley Non-profit Organizations London, England 7,313 followers We believe everyone should have access to a home and the opportunity to live well. Dealing with so many difficult people on the phone but if you are on the phone for more than 10 minutes its not because the customer was difficult and wanting a rant its because your call handling skills arent great. Pros & Cons are excerpts from user reviews. According to reviews on Glassdoor, employees commonly mention the pros of working at Metropolitan Thames Valley to be career development, benefits, coworkers and the cons to be senior leadership, culture, management. No one is allowed to disclose the new head office address in Farringdon. Junior Ruby Developer at Metropolitan Thames Valley 0 . John Barry - Projects Director - Metropolitan Thames Valley - LinkedIn Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We believe everyone should have a decent home and the chance to live well. Glassdoor has 163 Metropolitan Thames Valley reviews submitted anonymously by Metropolitan Thames Valley employees. Hotjar sets this cookie to identify a new users first session. Please note that current / past employees should not complete this form themselves, it must be completed by the new employer who has requested your references. Metropolitan Thames Valley Reviews - Glassdoor Analytical cookies are used to understand how visitors interact with the website. Find out more about salaries and benefits at Metropolitan Thames Valley. A really good range of calls Not enough pay for the job you do ultimately, Find a Great First Job to Jumpstart Your Career, Getting a Job Is Tough; This Guide Makes it Easier, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve. Asking for reviews. I worked for TVHA before the takeover and it was a great company to be a part of with people who cared about each other and the residents. We work across London, the South East, East Midlands and East England. Let us know if any of the information we have about you has changed so that we know the best way to contact you. Metropolitan Thames Valley Housing | Informatica Australia document.write(new Date().getFullYear()) RefNowRegistered Company No: 09768384 If you feel we have not met these standards and you'd like to tell us about problems you've had with the repairs process, or a repair that's been carried out badly, email: propertydesk.enquiries@mtvh.co.uk, if you are a Metropolitan resident. Job Type: Contract. Senior managers did execs are more interested in fighting amongst themselves than driving the organisation. YSC cookie is set by Youtube and is used to track the views of embedded videos on Youtube pages. Any smart.css-epvm6{white-space:nowrap;}.css-epvm6{white-space:nowrap;} More. Find . About our cookies and how to manage them. Any questions? We want to do more for our customers, and were looking for passionate people to help bring our vision to life.

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