Expedia, Inc. is not responsible for content on external Web sites. Thank you for sharing your experience with us and for using our company. Our trained and professional drivers work hard to create a secure, comfortable experience for all their passengers. Report inappropriate content 1-10 of 29 replies Sorted by 1 2 3 HolaGata Calgary, Canada The cost is $36.00 per person. I am sad to hear your experiences, but it is not our company..Thank you and I hope you write to the Expedia company ohh Mexico travel solution. If you have not received an email confirmation for your reservation, you can request one here Manage Trip or if you have further questions, please call Customer Care at 1-800-258-3826, 24 hours a day, for further assistance. The Cheapest Cancun Airport Shuttle, Book your Cancun Shuttle Now! Hi Reyes, you never book with us, our company never do that, all the review you see with us is from other company not us, the bad reviews is not from our company is for the other company like, we don't have nothing do with them, these company the work with Expedia,Mexico travel solution, Aventour, Express Shuttle wherever the name the call, the using our company name to attract customers like you. Whether in a town car, limousine, or van/SUV, there are options to explore. In your next trip make sure you are in the right company. Best Regards Second, we are always sent an email each customer when the book directly with our main website and arrival instructions schedule pick-up time by speedy@speedyshuttlecancun.net 3rd we never keep you for 2 hours waiting at the airport if our drivers they are busy we send you with taxi and pay with no extra charge. When making your purchase carefully review the luggage restriction which complies with the luggage capacity of the vehicle. It is the transfer option that I have when booking a package through Expedia. This number is based on the percentage of all Tripadvisor reviews for this product that have a bubble rating of 4 or higher. The reason we booked, however, was that they were very reasonably priced and we were able to CHOOSE what time we wanted to return to the airport. Private Transfer from Cancun Airport to Playa Cancun Hotel-Airport Minivan Private Transfer. First off they made us wait about 3O minutes in the heat for our shuttle then when it arrived we waited another 30 minutes for flights to arrive. Thank you for sharing your experience with us and for using our company. Sign up, its free Welcome to Speedy Shuttle Cancun, the premiere tourism transportation company in Cancun, Mexico! Airport transfer services to your hotel. It took us one hour and 30+ minutes to get to our hotel due to poor planning and route choice. | Tulum Trade Center, Cancun 77504, Mexico Open today: 8:30 AM - 8:00 PM Save Cancun Airport Hotel Private Transfer by Minivan 157 Book in advance from $36.00 per adult Check availability View full product details NPETE1972 Fruitport, Michigan 5 9 Speedy Shuttle Through Expedia Review of Cancun Roundtrip Shuttle Transportation Best Regards If for any reason you have not heard back regarding your inquiry, please contact Customer Care using the information on our Contact page. Book now Around Town Upfront pricing, always. When I did a google to the hotel it stated 38 minutes from the airport for one route and the other route warned that there were closures and construction and about 1.25 hours. Book now Around Town Upfront pricing, always. We are looking forward to greeting you again on your next trip, Speedy Shuttle Cancun always happy to great you again. First off they made us wait about 3O minutes in the heat for our shuttle then when it arrived we waited another 30 minutes for flights to arrive. 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Customers are also welcomed to call our toll-free line using a landline phone while stateside. Our team will be very happy to receive your kind words. Please contact us for more information through Groups and Events, Great option for anyone especially families, large groups and those traveling with lots of luggage. The travel to my hotel was comfortable and My ride back to the airport was the same. You may opt to rent a car. Detailed instructions on how to connect with your ride are included in your conformation along with a phone number from the service provider in that market. 93% of travelers recommend this experience. The service was good, although I got to the airport and they weren't expecting me with a sign with a my name as I was told. Take the family on a trip to Cancun and make memories together thatll last longer than any souvenir. Thank you for sharing your experience with us and for using our company. They pick you up 6 hours before your flight leaves. Dear Customer Lisa Bailey. Review of Cancun Airport Transportation They were on time ( even early) . Best Regards Took us to the driver who asked if we were staying in Tulum which I confirmed Condos Los Amigos Tulum. We recommend canceling online at Manage Trip. Thank you! Welcome to Speedy Shuttle Cancun, the premiere tourism transportation company in Cancun, Mexico! I read about speedy shuttle on Expedia and trip to book through them but it was very short notice. My staff team the always send emails for a schedule pick-up time arrival instruction we communicate by email and text messages WhatsApp. Best Regards Save an average of 15% on thousands of hotels when you're signed in. If for any reason you need to call us from outside of the U.S., we are not responsible for phone and SMS fees that may result. Best Regards read more, When we booked speedy shuttle it showed a 40 minutes . This business uses tools provided by Tripadvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one. After the airport shuttle drives you to your accommodation and you settle in, take in the many things to see and do in Cancun. 97% of travelers recommend this experience. Don't use this service in Cancun!!!! We honestly felt as though we were going to be let out on the side of the road. They offer private transfers, great prices (cheaper I've found) AND their prices are per van, not per vehicle. Stephanie! Welcome to Speedy Shuttle Cancun, the premiere tourism transportation company in Cancun, Mexico! At SuperShuttle Express, we make your safety our top priority. Whether in a town car, limousine, or van/SUV, there are options to explore. For a hassle-free getaway, check out our Kid Friendly Vacation Packages in Cancun. Rides from anywhere, to anywhere. Airport Rides Advanced reservations to and from the airport for stress-free travel. Yes. Rent a car for a week, a month or longer with Expedia! Dear Annie. Driver then angrily got out of the vehicle and left, returning a few minutes later. When I did a google to the hotel it stated 38 minutes from the airport for one route and the other route warned that there were closures and construction and about 1.25 hours. Speedy shuttle from Expedia Review of Shuttle in Mexico Reviewed 15 September 2018 via mobile I booked a round trip ticket thru Expedia for a shuttle from the airport to my hotel and back. Book now Hourly Available when and where you need us, for as long as you need us. Transportation arrives on time to get you to the airport on time. Established in 2017, our expert drivers have been providing safe, reliable transportation for travelers from all over the world.Speedy Shuttle Cancun prides itself on providing world-class customer service and Best Regards We have worked hard to maintain a fantastic reputation, and love forging positive, long-term relationships with our customers. I haven't used Speedy Shuttle through Expedia. Drivers were safe and professional. Keeping your personal information and any credit card information secure and confidential is one of our most important responsibilities. | Tulum Trade Center, Cancun 77504, Mexico Open today: 8:30 AM - 8:00 PM Save Cancun Airport Hotel Private Transfer by Minivan 157 Book in advance from $36.00 per adult Check availability View full product details NPETE1972 Fruitport, Michigan 5 9 Speedy Shuttle Through Expedia Review of Cancun Roundtrip Shuttle Transportation Thank you for sharing your experience with us and for using our company. Speedy-American, Manager at Speedy Shuttle Cancun, responded to this review Responded November 19, 2022 Hi Jorge, unfortunately you never make a reservation with us, we make a investigation about the transfer you saying, are companies never do that we think that you book through Expedia and we don't work with Expedia. I really appreciate if you take this review off because you never use our services. Pick from hotels that come with amenities thatll keep the little ones entertained for hours on end, like pools, water parks and games rooms. He angrily pulled out of the first hotel and pulled over on the side of the road to make a call. We are happy that you felt comfortable during your trip. Book now Hourly Available when and where you need us, for as long as you need us. Very friendly and professional staff who were prompt and efficient. You can search with Expedia to find ground transportation from your destination airport to your hotel. If federal, state, or local law requires your child be secured in a child safety seat, please bring one. Dear customer you say you made a booking with Expedia we do not work with Expedia; we don't have nothing to do with them we are very independent company. First you never book with us, our services everything is private we never offer a share ride with other customers. to The Paramount Hotel, JFK-John F. Kennedy Intl. Upfront Pricing, Professional Drivers, Reliable Service, Terra Shuttle Serving Cancn International Airport (CUN). When we arrive they were 45 minutes late claiming that the issue was the traffic. Be prepared to include as much information as possible including your confirmation number to have your concern resolved quickly. We will use them again, without question. We are looking forward to greeting you again on your next trip, Speedy Shuttle Cancun always happy to great you again. Thank you for sharing your experience with us and for using our company. They call the front desk the day before to confirm your transportation. When I arrived at the Cancun airport it was a little hard to locate the driver as he did not have my name on a sign as I expected. Pick from hotels that come with amenities thatll keep the little ones entertained for hours on end, like pools, water parks and games rooms. Best Regards The cost is $36.00 per person. This number is based on the percentage of all Tripadvisor reviews for this product that have a bubble rating of 4 or higher. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. In the case you cannot get in contact with the provider, you should submit a claim on our web site and click on the contact us button located at the bottom of the page. 99% of travellers recommend this experience. Next time make sure to check your email before you post your review. They pick you up 6 hours before your flight leaves. Take the family on a trip to Cancun and make memories together thatll last longer than any souvenir. Speedy-American, Manager at Speedy Shuttle Cancun, responded to this review Responded November 19, 2022 Hi Jorge, unfortunately you never make a reservation with us, we make a investigation about the transfer you saying, are companies never do that we think that you book through Expedia and we don't work with Expedia. Best Regards We are looking forward to greeting you again on your next trip. Speedy-American, Manager at Speedy Shuttle Cancun, responded to this review Responded November 19, 2022 Hi Jorge, unfortunately you never make a reservation with us, we make a investigation about the transfer you saying, are companies never do that we think that you book through Expedia and we don't work with Expedia. He didnt speak English so the couple sharing our shuttle attempted to translate. I haven't used Speedy Shuttle through Expedia. Sign in. Children under the age of 16 years old must be accompanied by an adult. Just pay for a taxi or a car service. This company is very irresponsible they arrive late with no reason. Save an average of 15% on thousands of hotels when you're signed in. Book now Hourly Available when and where you need us, for as long as you need us. 93% of travellers recommend this experience. Our team will be very happy to receive your kind words. Sign up, its free Hi Jorge, unfortunately you never make a reservation with us, we make a investigation about the transfer you saying, are companies never do that we think that you book through Expedia and we don't work with Expedia. Create a free account This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Thank you for sharing your experience with us and for using our company. However, in certain situations and depending on frequency and volume of use it may be possible to provide a credit card to cover all expenses for a group. After dropping off the other couple he proceeded to take us to the wrong hotel in which I informed him it was, he then argued saying that is where we were staying and showed me his print out which stated we were staying at Los Amigos Beach Hotel I said no and showed him my confirmation email stating simply Los AmigosTulum. Booking your Cancun airport shuttle services with Speedy Shuttle Cancun includes comprehensive 24/7 traveler support. We do not work with anyone else we have our own team to answer questions from 6 AM to 10 PM and we also have our WhatsApp business from 6 AM to 11 PM and we do not depend on travel agency we always answer our phone, and we have our live chat in person answering concerns and questions we have a voice mail after working hours from 6 AM to 10 PM. Sign in. My staff team the always send emails for a schedule pick-up time arrival instruction we communicate by email and text messages WhatsApp. Review collected in partnership with this attraction. We have a designated loading zone right at the airport terminal curb, which means you won't have to walk a long distance to find your ride. They were in constant communication and answered all the questions I had right away via email and phone. This is the version of our website addressed to speakers of English in the United States. Airport transfer services to your hotel. Answer 1 of 30: Has anyone ever used Speedy Shuttle through Expedia for their round trip transportation? Sorry to hear you bad EXPERIENCES but is not Us. I've used them to go from Cancun International Airport to many different places in hotel zone & downtown and they're by far the best. Drivers were friendly and made trip enjoyable. Cancun Family Vacation Packages. StaysStays FlightsFlights CarsCars PackagesPackages Things to doThings to do CruisesCruises Deals Groups & meetings English List your property Support Trips Sign in Save an average of Save an average of 15% on thousands of hotels when you're signed in. Available for large pre-booked groups. If I knew this was the plan I would have taken a cab. upon arrival the experts were very professional and polite in making sure I got to the right shuttle. This is the version of our website addressed to speakers of English in India. This mistake was neither the drivers or are fault but an error on the companies side. Cancun Airport-Hotel Shuttle Transportation, Private Roundtrip Transportation from Cancun Airport to Cancun Hotel Zone, Cancun Airport Hotel Private Transfer by Minivan, Chichen Itza, Cenote and Valladolid All-Inclusive Tour, Luxury SUV from Cancun International Airport, Chichen Itza English Tour, Buffet Lunch, Cenote,Tequila tasting & Valladolid, Hip Hop Sessions Boat Party Cancun (Adults only), Private Isla Mujeres Catamaran Tour From Cancun with Open Bar, 5-in-1 Cancun Snorkeling Tour:Swim with turtles, reef, Musa,shipwreck and cenote, Viator Exclusive Combo Tour: Tulum Ruins, Reef Snorkeling Plus Cenote and Caves, Sailing Experience to Isla Mujeres in a Catamaran with Open Bar, Best ATV Tour, Ziplines and Cenote Swim with Lunch and Transport Included. Other things to see include Cancun Mall, Benito Juarez Municipal Building, and Plaza Las Americas. Sorry if you do not get the services you whiling too, but is not our company. Our driver spoke very good English . For a hassle-free getaway, check out our Kid Friendly Vacation Packages in Cancun. And now I can't get my money back for the shuttle service I didn't use because of the ridiculous pick up times. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Create a free account Sign in. Whether in a town car, limousine, or van/SUV, there are options to explore. Our providers do not provide car seats. 96% of travelers recommend this experience. Sign in. Both drivers were friendly and professional. Kennel guidelines are as follows: In a nutshell, riding at your own risk means that you have booked with a pickup time outside of those times recommended by our system to ensure timely arrival. Should a passenger decide to customize the tip percentage, they can do so by editing the tip prior to booking the reservation. If you reserved Meet and Greet service, the driver will normally meet you in baggage claim. Booking your Cancun airport shuttle services with Speedy Shuttle Cancun includes comprehensive 24/7 traveler support. We will be booking them again on our next trip to Cancun! Do yourself a favor and do NOT purchase the shared 'Speedy Shuttle'' offered by Mexico Travel. We are happy to read that we have been successful in providing good service. Cancun Family Vacation Packages. Sign in. After the airport shuttle drives you to your accommodation and you settle in, take in the many things to see and do in Cancun. She helped another group then walked away and returned a few minutes later frantically saying she didnt know where we went- we were literally right by her. Expedia uses the of Speedy Shuttle Cancun to attract customers, so it happens that there is another company called Mexico travel solution, they work with Expedia. First off they made us wait about 3O minutes in the heat for our shuttle then when it arrived we waited another 30 minutes for flights to arrive. I understand you experience with this company, but we do not work there the company works with Expedia is Mexico travel solution. Thank you for sharing your experience with us and for using our company. First you never book with us, our services everything is private we never offer a share ride with other customers. Transportation, Taxis & Shuttles Cancun 77533, Mexico Open today: 12:01 AM - 11:59 PM Save Cancun Airport Hotel Private Transfer by Minivan 156 Book in advance from $36.00 per adult Check availability View full product details trypot925 Milwaukee, Wisconsin 3 4 Expedia speed shuttle. When you ride with us, we'll schedule your pickup time carefully so you can feel confident you'll reach your destination on time. When I told them my voucher said 18th they told me they couldn't do anything because they couldn't see it. Dear customer you say you made a booking with Expedia we do not work with Expedia; we don't have nothing to do with them we are very independent company. Driver and shuttle were there on time once we arrived, however they should have done a little more planning. You can also call the driver direct should you have their number. The communication barrier did not help either. Please take down the review you write! Create a free account Thank you! This response is the subjective opinion of the management representative and not of TripAdvisor LLC. more, Cancun Airport Hotel Private Transfer by Minivan. Expedia uses the of Speedy Shuttle Cancun to attract customers, so it happens that there is another company called Mexico travel solution, they work with Expedia. Do yourself a favor and do NOT purchase the shared 'Speedy Shuttle'' offered by Mexico Travel. Thank you! Selena Webber! Welcome to Speedy Shuttle Cancun, the premiere tourism transportation company in Cancun, Mexico! Sign in. You can search with Expedia to find ground transportation from your destination airport to your hotel. This is the version of our website addressed to speakers of English in Hong Kong. The vehicle type used in SuperShuttle express is not guaranteed and could be a van, minivan, taxi, car, sedan, or SUV. Was so tired and disappointed. Thank you and God Bless you! to LEVEL Los Angeles Downtown - South Olive. Was so tired and disappointed. Drivers were safe and professional. Ask 623stephaniep about Shuttle in Mexico, Luxury SUV from Cancun International Airport. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. But for the return trip, after multiple calls they set a pickup time at my hotel for 4 am, but my flight wasn't until 11:45 a.m. After deciding to cancel because I wasn't waking up in the middle of the night, only to get to the Cancun airport six hours before my flight, I couldn't reach anyone. For needs outside of those listed, please contact customer care. Selena Webber! The ride was good and when we arrive at the hotel, the driver immediately tells us about the tip and we tipped him $30 which his facial expression was not pleased by. Cancun Roundtrip Shuttle Transportation 68 from 1,695.90 per adult LIKELY TO SELL OUT* Cancun Airport Hotel Private Transfer by Minivan 155 Bus Tours from 3,052.61 per group (up to 4) Private Roundtrip Transportation from Cancun Airport to Cancun Hotel Zone 1,675 Recommended from 5,257.28 per group (up to 7) 2022 BEST SELLER Shuttle in Mexico: Expedia Speedy Shuttle - See 12 traveler reviews, 2 candid photos, and great deals for Cancun, Mexico, at Tripadvisor. Second, we are always sent an email each customer when the book directly with our main website and arrival instructions schedule pick-up time by speedy@speedyshuttlecancun.net 3rd we never keep you for 2 hours waiting at the airport if our drivers they are busy we send you with taxi and pay with no extra charge. Established in 2017, our expert drivers have been providing safe, reliable transportation for travelers from all over the world.Speedy Shuttle Cancun prides itself on providing world-class customer service and professionalism. Many places make you sit with a representative at the resort and mandate your return time.Who wants to sit at the airport any longer than you need to? Next time make sure to check your email before you post your review.

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