We always use our Holland OBC first, then if we have any left, it gets Special life jackets are available for children and infants. I will have travellers checks to cover my account. So it was tough to spend it all! Great idea, Dave. Our TSA-approved partners will take your luggage directly from the ship and deliver it to your outbound aircraft. Please go to our website at hollandamerica.comand complete the Online Check-In process prior to your sail date. If you purchase a post-cruise transfer from the Shore Excursions Office while you are on the cruise, that will count as an on-board expense. Powered by Invision Community. CC Help Jenn http://boards.cruisecritic.com/showthread.php?t=936846, http://boards.cruisecritic.com/showthread.php?t=1081612, http://boards.cruisecritic.com/showthread.php?t=1025957. We invite and encourage all of our guests to assist us as we work to protect the environment, both on board and while ashore. Distribute your ship phone number to friends and relatives. 19952023, The Independent Traveler, Inc. We usually pull a copy of our account from the front desk or kiosk a day or two into the cruise to verify that all of the OBCs have posted. You are responsible for complying with the policies. Book on board and you can reserve your next cruise at a reduced deposit of only US$100, US$300 or US$1,000 per person and receive a shipboard credit of up to US$500.00 per person. And we usually spend at least $300-$400 on pictures alone, and several excursions and spa. The day you board, Holland America Line places an initial hold on your credit or debit card for $60 per person per cruise day ($30.00 per person per day for cruises longer than 25 days). Would the front desk be able to tell us do you know? Taxes, Fees & Port Expenses are additional amounts to fares listed. All cash advances are subject to restrictions. Onboard Credit can be applied to Shore Excursions, Beverages, Items from The There is no kosher kitchenon board, nor do we have kosher dishes, utensils, pots or pans on the ship. We are privileged to transport guests to every corner of the world. Boarding may be denied or fines levied against those guests arriving at the pier without the proper documentation, and those guests will not be eligible for a refund. Ships Registry: The Netherlands. Please have the ships name, your partys name and stateroom number before you call. Assistance is only available once embarkation has begun, typically not before 11:30 a.m. For disembarkation procedures, please contact Guest Services once on board to advise them of your need for assistance. Any excess deposit will be refunded to you at the end of the cruise. We actually forfeited money on one cruise because we were comped tips, internet and a drink package. Generally, one liter of alcohol per person may be entered into the U.S. duty-free by travelers who are 21 or older, although travelers coming from the U.S. Virgin Islands or other Caribbean countries are entitled to more. Both casual and dressy attire will be essential during your cruise. Holland America Line's 150th Anniversary celebration 19952023, The Independent Traveler, Inc. Other consumables of concern may include ice madefrom local water, fresh uncooked salad greens or raw vegetables and sliced fruit that have been washed in local water, as well as dairy products such as milk, cream or ice cream products that have not been pasteurized. I do like the new kiosks near the front desk for running off a copy of my bill without having to wait in line at the front desk. We have an OBC from Costco Travel Canada and the shareholder benefit. An Alaska cruisetour is our award-winning cruise through Alaska's Inside Passage paired with a scenic train ride into Interior Alaska, plus up to 3 nights at McKinley Chalet Resort, our immersive lodge at the gates of Denali National Park. We welcome you to learn more about our commitment to protecting the environment by reviewing our sustainability report at www.hollandamerica.com. Grats for 2 for free. Charges to the account are like a check you write on the account. These "checks" clear your account on a daily basis and are deducted from the initial balance in the order they are charged. You may bring a pre-paid Gift/Rewards Card to pay for your onboard charges. The daily Crew Appreciation charge is $16.00 per guest per day for non-suite stateroom guests and $17.50 per guest per day for suite guests. Guests may buy stamps in port or purchase them from theGuest Services by charging their shipboard account. Passport (recommended travel document) (valid for travel by air, land and sea), Passport Card (valid for land and sea border crossings only), State Issued Enhanced Drivers License (EDL) (valid for land and sea border crossings only, not valid on Yukon Cruisetours due to air travel included in the Journey), Other documents approved by the Department of Homeland Security, U.S. and Canadian residents: 866 935 8472, Switzerland residents: 41 (0) 22 884 18 70. In addition to twice daily routine doctors hours, medical services are available 24 hours a day. Please verify your documentation requirements prior to sailing, but we highly recommend Green Card holders travel with their passport as an extra precaution. Your baggage will arrive in your stateroom later that afternoon. Requests will be confirmed or waitlisted at the time of booking. Cigarettes may also be subject to a tax imposed by state and local authorities. Inform your bank or credit card company that you are traveling abroad to avoid any challenges with using your credit card on the cruise. It doesn't go by each person unless you have set up separate accounts. However, if you take out or bring into the United States more than US$10,000, you are required by law to file a report with the U.S. Customs Service. On selected cruises youll find HollandAmerica Lines Port Shopping Ambassador Program. Unsure of your next cruise? The provider simply wants to make sure you have enough available credit to cover your reserved charges, which, in this case, would be the 'average' daily on board charge per person. A year or so ago we had a promotion OBC that was supposed to be good only for shore excursions, but in the end they applied it to our account and some of it ended up being credited to other things. We have partnered with CIBTvisas as a service to assist with the collection of necessary documents. This should be done well in advance of travel at a Customs office near your home. Book your next Holland America Line cruise while on board and receive Double Onboard Spending Credit up to US$500 per person, good for your next Holland America Line Cruise. Laundry: For your comfort and convenience we offer full laundry and dry cleaning service on each ship in the Holland America Line fleet. Shore excursion Reservation Agents are available Monday through Friday 6 a.m. to 6 p.m. (Pacific), and Saturday and Sunday 8 a.m. to 4:30 p.m. (Pacific). It's not a charge, it's just a hold. Guests with independent flight plans, who have purchased transfers on the day of embarkation through Holland America Line, must advise us of your air schedule at least 14 days prior to arrival to receive the transfer service. Certain ship transfer operations (e.g., during tendering and at the gangways) may not be fully accessible to wheelchairs or scooters. Each Holland America Line ship has an onboard Medical Center staffed by licensed physicians and critical care nurses. Please do not forget to print them out prior to leaving home. I took a Princess Cruise last year and I was able to use OBC for pre-booked shore excursions and specialty dining booked about 90 days prior to the cruise. (Required for kids and tweens ages 3 12). ahead and pack some anti-diarrheal medication with your other medications. You will recognize our representatives by their Holland America signs. be subject to their currency allowances at the current exchange rate. This is especially important before and after meals, or whenever you are in contact with common surfaces (e.g. Our dedicated section on the CIBTvisas website can be found at www.cibtvisas.com/hollandamericaline. Any charge against your shipboard account except casino money will go against OBC, non-refundable first. Please Note: This online procedure must be completed prior to your sail date. While not a full-service hospital, the Medical Center is well equipped to handle most emergencies, as well as routine medical procedures. From Canalettos authentic Italian cuisine to the Pinnacle Grills steak and seafood, youll experience an amazing culinary adventure. To ensure peace of mind while you are away, we offer this last-minute checklist of things to do before you go. All guests are required to disembark the ship at this time. IMPORTANT: Due to COVID-19 Health & Safety protocols, please arrive at the terminal at your exact assigned check-in time to help facilitate capacity control and distancing. No exceptions will be made. To meet this requirement, we must have the necessary information in our records at least 90 minutes before departure. So forthis 7 day cruise I booked 2 excursions so far and still have OBC leftover to decide on board. Embarkation/Disembarkation Wheelchair Assistance: Guests requiring assistance with embarkation and disembarkation procedures on board do not need to request this assistance in advance; however, due to high demand in some ports, there can be a wait for assistance. Once youve spent the initial hold amount, we will authorize your card for the total of your onboard purchases to date plus an additional $60 per person per day for the remainder of your cruise. With the exception of qualified service animals for guests with disabilities, animals or pets are not allowed on board our ships. Cooking facilities onboard are not considered kosher. In addition to watching the Safety Video, please read the Safety information located on the back of your stateroom/suite door. Guests are urged to complete the Online Check-in process before leaving home. Onboard credit amount is based on length of cruise and stateroom category booked. This is only a "hold' and not a charge to your credit card. So we spent all the OBC but $18, and they just refunded the $18. Please Note: Children wearing any type of diaper, including swimming diapers, or who are not toilet trained are not allowed into the swimming pool and whirlpool areas. WebOnboard Credit Kicker through this offer is available in the following amounts: US$100 per person (US$200 per stateroom) for guests booked on a 6- to 9-day cruise; US$150 per person (US$300 per stateroom) for guests booked on an Alaska cruisetour or 10- to 20-day cruise; US$200 per person (US$400 per stateroom) for guests booked on a 21+ day WebEarn 2 points per $1 spent on all Holland America purchases, including onboard purchases2 Earn 1 point for every $1 spent on all other purchases everywhere Visa is accepted2 Earn 5,000 points after first purchase enough to redeem for a appreciate the info. A nonrefundable Service Charge of 18% of purchase will be automatically added to optional purchases of beverage packages, drinks, dining room and specialty dining, private events, and other elected products, services or amenities provided to guests that are not included in the Cruise Fare. Book your next Holland America cruise and get up to $150 onboard credit per stateroom. We donate reusable goods from our ships to nonprofit organizations and working with port authorities to identify additional vendors who are capable of recycling cruise ship waste. Yellow Fever: Many Yellow Fever immunization requirements are based on traveling from one infected or endemic country to another. Room Dining is available 24 hours a day. Please inform your credit or debit card issuer in advance that your card will be used on a Holland America Line ship. WebResident's Offer: Up to $200 discount plus up to $100 Onboard Credit with Holland America For a limited time, residents of Arizona, California, Florida and Nevada can save big on Holland America Line! CC Help Jenn The crewmembers eligible to receive these funds work in various departments, many of whom rotate among different ships, throughout our fleet of ships. A password will be selected by the parent/guardian of the child. Onboard Credit is in USD, is neither refundable nor transferable, and has no cash value. Its funny you say this-we are going on a Celebrity cruise in March in a Sky suite with all 4 perks included. A fare will be considered a Comparison Fare only if its booking consists of details that are identical to those of the original booking (including, but not limited to, the same ship, sail dates, stateroom category and number of guests as the original booking). Enjoy the timless elegance of ocean travel. WebHolland America Line is committed to providing safe, easy, and accessible accommodations for all persons with disabilities, to the extent that is feasible. Holland America Line ships have all the amenities and services you expect to find in a fine resort as our valued guests, we dont want you to lack a thing. We are equally passionate about protecting and preserving the pristine destinations that we visit. Maybe no Inuit sweater. animal are the U.S. Department of Agriculture, local customs offices in the specific ports and your service animals veterinarian. Additional communication instructions can be found on board the ship in your stateroom information directory. In our case, we always take the refund in cash to avoid losses due to currency conversion. 1-206-626-7353 to add services to your itinerary. For more information, or to sign up go to maketraveleasier.com/Holland or call 1-877-847-0045 to speak to one of our customer service representatives. Guests with pre- or post-cruise hotel packages may want to bring converters and/or adapters for their hotel stay. This means that, in addition to paying for the cruise, airfare, excursions and incidentals, you also have to budget for that extra $1,200 or at least to not be available to you during that time. If I dont spent the OBC, do I get it back at the end of the trip? View current Health Protocolsand Testing and Vaccination FAQs. We're sorry, this promotion has ended. For these purposes, marijuana, even if prescribed for medicinal purposes, is considered an illegal drug as it is prohibited both under U.S. law as well as the laws of all or most of the countries that the ship visits. All professional services are available from 8:00am until 10:00pm. With RCCL there was no hold, I gave my creditcard number and that was it. Hopefully this will clear up the issue. For the comfort of all of our guests, all staterooms (cabins), showrooms and most other indoor areas are designated non-smoking. You may wish to sunbathe, swim or simply find a quiet spot and do nothing at all. If you would like to send a bon voyage gift to one of your fellow guests or set up your own private bon voyage toast, we invite you to do so. She did not know until I - the worry wort of the family - spent countless hours up late at night researching (much like tonight ;) ) and reading the HAL website. But after reading the above post it looks like I will have to have the full 420.00. 1. This isn't our first cruise together. This includes payment of all costs related to arrangements to obtain entry to the countries you visit. If you purchased a Daily plan and would like to upgrade to a Voyage plan, just return to Paid Internet and make your selection.). We will acceptU.S. travelers checks. Items such as sodas, energy drinks or other non-alcoholic items are not allowed on board in any form. If you reside in the UK please visit. It happened to us once and we were very glad we had enough until getting reimbursed back home. I can see this is one cruise where we wont be splurging on extras. An 18% Service Charge is automatically applied to all Beverage Purchases, Bar Retail Items, Specialty Restaurant Cover Charges and all For Purchase A La Carte Menu Items. Youll find something that sings to your heart, night after perfect night. Mobile Phones: Holland America Line, through an agreement with Wireless Maritime Service, proudly offers an advanced roaming network onboard all Holland America ships allowing you to make and receive calls, send and receive text messages and access emails and surf the web while at sea using your own mobile phone and telephone number. Holland America Line cannot guarantee that all members of your party will be allowed to disembark with only a WHTI-compliant document or birth certificate. Payment of any fines levied is the responsibility of the individual guest. Taxes, Fees & Port Expenses are additional. Package excludes purchases made in The Shops, from the mini-bar, or through 24-hour room service and beverages on Half Moon Cay. Am I right that this doesn't save you any money, just means you don't have to sign every time? Reducing waste:Our waste management approach focuses on reducing the volume and toxicity of waste we generate. Luxury dining options in the Pinnacle Grill and Rudi's Sel De Mer, featuring the highest quality meat and fish, is available on all ships. popular and unique itineraries. I am going to use my $50 OBC to pay for the tips that is $13 a day per cabin. This could result in legal proceedings. Email and Internet: Guests can send and receive electronic mail (email) in real time via satellite link 24 hours a day (satellite conditions permitting). Immigration Questionnaire & Online Check-In: Each individual guest is required to complete the questionnaire in Online Check-In to obtain Express Docs. All checked and carry-on luggage will be scanned and any prohibited items, including alcoholic/nonalcoholic beverages will be removed, confiscated, and discarded. Each recommended merchant was selected on the basis of price, selection, reputation, quality, service and a commitment to shopping satisfaction. For your safety as well as the safety of fellow guests and crew, guests using powered mobility devices should exercise caution by utilizing reduced speed settings on their mobility device while on board and in terminal facilities. Holland America Line offers a limited number of staterooms designed to be wheelchair- and scooter-accessible. Other restrictions and exclusions may apply. Whether its $100, $200, $300 or more, Onboard Credit can make a sweet vacation even sweeter. We have a great responsibility to safeguard the well-beingof people and the oceans we sail upon. Please note that minimum age for guests using the fitness center is 16. at savings of 20-60% below U.S. prices. Personal checks are not accepted on board. Cash is accepted in our casinos. This is great because if he should LOSE his card, no one would be able to charge anything to my in-laws' shipboard account (they are paying our deposit because we could not afford it). Our dedicated shore excursion Reservation Agents and onboard staff offer expert support. SEATTLE, Oct. 6, 2021 /PRNewswire/ -- Holland America Line is honoring members of the U.S. military with a special offer that adds $100 Onboard Spending Money to any cruise booking that departs from San Diego, California, though Dec. 31, 2021. Plan to be at the airline counter at least two hours before flight time for domestic flights and three hours before flight time for international flights. For information concerning airline delays, please see the Arrival Advice / Airline Delays section below. Your baggage will arrive in your stateroom later that afternoon. I will make this one statement--a hold on a credit card is standard throughout the travel industry--rental cars, hotels, and cruise ships. WebThe Holland America Line Navigator App is your indispensable tool for cruise planning, embarkation, managing your onboard experience and booking shore excursions. Led by a team of world-class celebrity chefs, go on a culinary journey on any of our ships. Hi! See Cruise Deals for active promotions. Holland America Line highly recommends that all guests carry a passport that is valid for at least six months beyond the completion date of your travel. We offer a fully digital service bringing you the latest in high quality, photographic products such as Joe Craig Black Label Art Photography, an exclusive portrait service for Holland America Lines guests that redefines cruise photography sittings are limited so please book early. If for some reason you have not completed your Online Check-in process at least 3 days prior to departure, you will still be able to print your Express Docs, including the boarding pass, up to the departure date. Learn more, If duty-free shopping makes your heart skip a beat, then you may love using Onboard Credit in our signature shops. The Collections of Holland America Line represent tours of a particular focus, available only in select ports. This thread has been helpful to usnewbies on HAL. The Hotel Service Charge is either $13.50 or $15.00 (for a suite) per person, per day. No exceptions will be made. Please note that this is a U.S. government regulation over which Holland America Line has no control. Birth certificates from Puerto Rico issued prior to July 1, 2010 are not valid forms of proof of citizenship that is accepted by U.S. Customs and Border Protection. But, if you can, consider someone like me/us, who did not have the finances. Once you get onboard you can check out what's happening on board, explore and book shore excursions for your entire voyage, browse dinner menus and book dining, keep in touch with traveling companions on board with chat, see account details including your onboard statement and more. The Casino is not open in port and certain restricted waters and you must be 18 or over to play. Guests needing continuous or intermittent oxygen for chronic conditions must make their own arrangements prior to travel. Although we endeavor to make sure these companies comply with legal requirements, we cannot guarantee all are ableto provide facilities that are accessible to persons with disabilities. Safety begins with the design of our ships. At the end of your cruise, you will receive a final statement, and your card will be charged only for the actual amount of your purchases. Please see the following important information about your luggage tags. Casino: A wonderful world of chance, skill and luck awaits you in our Casino. Or let it continue, as you disembark from the ship and journey inland. For additional information regarding prohibited items please visit the Frequently Asked Questions section of hollandamerica.com. For more detailed information, please see the PACKING ADVICE AND CLOTHING sections. Please bring the prepaid Gift card (with the Visa/Mastercard/American Express and Discover logo) to Guest Services for processing and do not register it online. Not so much for currency conversion but because it is a done deal. Even through two hurricanes. Once completed, all guests will be allowed to disembark. When a ship is unable to dock, guests are taken ashore on smaller boats called tenders. I have a $25 OBC per pax. Best No Annual Fee Credit Cards Holland America Line rewards points are earned by running spend through the Barclays Holland America Visa. Kids Program (ages 3 6): All children participating in the youth program must be completely toilet trained and pullup free. That is ridiculous. CC Help Jenn Ability to bypass unpredictable checked baggage fees, Full money back plus $500 on-time guarantee. Upgrade requests, seat assignment changes, and flight changes cannot be accommodated onboard. But if you purchase something in advance of your cruise, it will be paid for at the time of booking. Wheelchairs: Holland America Line has a limited supply of wheelchairs on board. Teens: Mocktail Parties, karaoke contests, trivia contests, jewelry designs, video games, staff vs. teens volleyball tournaments; together with themed events Face Your Fears, Casino Games for Prizes and TV Game Show Night allow teens 13 - 17 to attend events in a relaxed environment allowing them to comfortably make friends while having fun. You will be responsible for all costs you incur to join the vessel at the next port. Shirts/cover-ups and footwear are always required indoors. We don't do spa or specialty dining. Unless otherwise posted, the Medical Center hours are as follows: Infants & Pregnancy: Because of the limited medical facilities, infants 6 months or younger at the time the cruise commences and women who will be 24 or more weeks pregnant during the course of their travel are not permitted to participate in the cruise. We strongly encourage you to complete the check-in process at our website athollandamerica.com and to download the Holland America Line Navigator App. In addition, non-U.S. citizens who have previously been admitted to the United States for permanent residence must carry their Permanent Resident Card (Form I-551), commonly known as a Green Card. Offer excludes Specialty Dining Events in Pinnacle Grill such as Sel de Mer, A Taste of De Librije and Cellar Master Dinner. For streaming sites and apps, such as YouTube, Skype and Vimeo, choose the Premium plan. Note: If you have purchased air transportation independently from Holland America Line, you will be responsible for any and all expenses incurred when joining the ship in progress. prior to debark.

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