Read along and see how you can delete the cached data to resolve the issue of your Microsoft account not existing. And no, I am not going to spend hours first trying this ridiculous fix, then that, than another. To check what version of Windows you have installed, go to Start > Settings (gear icon) > System > About, and check the System type. Microsoft Outlook allows you to create an alias for your email account.It is helpful if you do . Once the steps above have been applied, you will have successfully cleared the cached data in your Chrome browser; when you delete the cached data in Chrome, you subjectively remove any unnecessary scripts and start from a clean slate. However, clearing the cached data will help resolve stored data issues affecting account access. Hope this helps someone. We'll ask where you'd like to get your verification code and select Next. Its quite possible for someone to use the same email address as both a work and personal Microsoft account. Enter a dif Business process and workflow automation topics. The login failed; when trying to log in manually (without the quick-login you normally have), it doesn't work as well, it just says that my "Microsoft doesn't exist": The error message isnt well worded heres better text . You can also get this prompt if your Microsoft account has been deleted for some reason. These login loops can happen in software or on Microsofts web site in many different locations. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); If you have a tech problem, we probably covered it! You can connect with Saajid on Linkedin. Assuming the typing is correct, and the email address is for a current Microsoft account, why is the error appearing? In my case, I thought my Azure Active Directory account from my new company was a Microsoft Account when its actually just a workplace account. when I try to put my email account into authenticator it says "That Microsoft Account doesn't exist." but it does, why is it saying that. If this situation arises, use the primary User ID instead of the additional address. If you are trying to activate on a Mac, see How to remove Office license files on a Mac. Create one! Fix the damned product I pay for every single year, again and again and again. In case the account has security information, you will receive a one-time code on the associated alternate (additional) e-mail address or phone number from Microsoft."}},{"@type":"HowToStep","url":"https://windowsreport.com/fix-user-id-does-not-exist/#rm-how-to-block_63b3ee5553db8-","itemListElement":{"@type":"HowToDirection","text":"6. Here are some of the most common issues reported by users: This article outlines a few steps that the reader should follow to fix this error. If no Office version is shown, you dont have an Office license assigned to the account you are signed in with. If you are having troubles fixing an error, your system may be partially broken. If you're using Office 365 Business or Enterprise, those revolve around Azure AD accounts, often called organisational accounts or "Work or School account" in prompts. How did you reverse your original choice? Attempt logging in with the primary Microsoft ID. Aliases are also to be avoided if you want to get to the bottom of things. Note Some of these troubleshooting methods can only be performed by a Microsoft 365 admin. For email accounts, it should be within 365 days. If you arent an admin, see How do I find my Microsoft 365 admin? Then the Problem was gone on Windows. The most common problem weve seen is trying a personal Microsoft account login to access a business/education only service. When I try to sign in https://login.live.com I get "That Microsoft account doesn't exist. "+String(e)+r);return new Intl.NumberFormat('en-US').format(Math.round(69086*a+n))}var rng=document.querySelector("#df-downloads");rng.innerHTML=gennr();rng.removeAttribute("id");var driverfixDownloadLink=document.querySelector("#driverfix-download-link"),driverfixDownloadArrow=document.querySelector(".driverfix-download-arrow"),driverfixCloseArrow=document.querySelector("#close-driverfix-download-arrow");if(window.navigator.vendor=="Google Inc."){driverfixDownloadLink.addEventListener("click",function(){setTimeout(function(){driverfixDownloadArrow.style.display="flex"},500),driverfixCloseArrow.addEventListener("click",function(){driverfixDownloadArrow.style.display="none"})});}. If you have a different edition or version installed on your device, run the SaRA package to uninstall Office. How To Clear The Cache In Edge (Windows, macOS, iOS, & Android). rev2023.3.3.43278. If you are trying to sign-in using a Microsoft account, and you receive an error that saysThe Microsoft account you entered does not exist, then this post will help you understand the problem. That is frustrating because the field is required. Replied on March 4, 2023. This prevents you from accessing any Microsoft service on your devices. Below are the prevalent ones: An account that your workplace or school provided may not have a Microsoft account associated with it. Enter a different account or get a new one ." I use a different new account to sign in Microsoft. We were able to add the account under Accounts used by other apps but not as another user of the local machine (error as above), so we could not login as that person. We recommend installing Restoro, a tool that will scan your machine and identify what the fault is.Click hereto download and start repairing. This is madness, I enter an email address and the setup says that the account does not exist, so I click on "create a new one" which takes me to the create account screen with the email address pre populated where it then says that the account already exists and I should use it to log in !! I think that's the core of the confusion. Note Some of these troubleshooting methods can only be performed by a Microsoft 365 admin. I cannot install software on my own #$$$%$# computer, because of MICROSOFT. Alias account; Mistyped Email address; Deleted account; 1] The person is logging in using an Alias. The Microsoft Rewards is supported in your region but for Xbox services your region isn't supported. GC. This is a common error among Microsoft users encountering the error under consideration. If you forgot your Microsoft account email address or you signed in and got the error message,That Microsoft account does not exist, we recommend following the steps in this order to assist you with finding your username. After entering the unique code, you will be able to create a new password and sign in. I register with my organization email but when i try to log in its showing That Microsoft account doesn't exist. If a law is new but its interpretation is vague, can the courts directly ask the drafters the intent and official interpretation of their law? Earlier today, that same email address was used to log into that same machine, but with no local admin account present at that point. If the username lookup wasn't successful, for example you hadn't set up or no longer have access to your security contact information, try looking for your Microsoft account username within other products or services that you know are associated withthat account. Enter the on-screen character and click Next."},"image":{"@type":"ImageObject","url":"https://cdn.windowsreport.com/wp-content/uploads/2019/04/Reset-Microsoft-account-Hotmail-password-.png","width":916,"height":728}},{"@type":"HowToStep","url":"https://windowsreport.com/fix-user-id-does-not-exist/#rm-how-to-block_63b3ee5553db8-","itemListElement":{"@type":"HowToDirection","text":"5. It is helpful if you do not have a good-looking email ID, and want to use it for professional work. Office 2021 all you need to know. If you forgot your Microsoft account password, follow these steps. The computer is not part of an Azure AD domain and the accounts are not Microsoft accounts, yet, they can log in straight into the computer. I set mine up some time ago, personally, with my aol account. If its you, go back and sign in. I completed the Microsoft Ignite challenge but when trying to schedule an exam, on the login page, it will say that my Microsoft account doesn't exist even though I use this account nearly everyday school. Clear browser cached data on Microsoft Edge. It also used to be possible not to connect to the internet and directly create a local account but that doesn't seem possible anymore, at least in Windows 11. I can sign into outlook just fine using my work domain email, but it wont work through power automate. How to use Mac screen sharing for computer help, Dictate speech to text on OneNote for Mac, Check out the new look Microsoft Office on an iPhone, Two ways to switch between Letter and A4 paper sizes in Microsoft Word, Ctrl + Enter shortcut in Outlook for Windows, Citation and Bibliography tools beyond Word, A simple check for Plus addressing with your email address, Make and customize your own tab on Office Ribbon, Make the Office ribbon suit you not Microsoft, How to get the Developer Tab in Office apps. It looks like this isn't a Microsoft account. This thing does so much stuff that it can't do anything. If these steps didn't work, or you have other account sign in issues, use our Sign In Helper tool below:Start, Help with the Microsoft account recovery form, Help with account sign in verification codes, Accessing the account of someone who has died, Finding product keys forWindowsandOffice, Help with a work or school account password, I need to talk to acustomer support agent. The common error is accompanied by a message that reads: That Microsoft account doesnt exist. To resolve this, log in using the details of the new account. We recommend installing Restoro, a tool that will scan your machine and identify what the fault is.Click hereto download and start repairing. Do not use an account name from another type of account. The User can sign into power apps fine,The problem comes when they need to sign into the app. Enter the on-screen character and click Next. 3. I am trying to sign in to a new computer using my Microsoft account. She has been the MiniTool editor since she was graduated from university. Recover your account by requesting a password reset. Instruction to join Azure AD after Windows is already installed are at, Windows 10 doesn't recognize a Microsoft account, docs.microsoft.com/en-us/azure/active-directory/user-help/, How Intuit democratizes AI development across teams through reusability. Are there tables of wastage rates for different fruit and veg? Sign In. SelectReset password below.Reset password. Enter a different account or get a new one" when opening outlook through Power Automate. 6. I have dealt with this before. Saajid is a tech-savvy writer with expertise in web and graphic design and has extensive knowledge of Microsoft 365, Adobe, Shopify, WordPress, Wix, Squarespace, and more! To subscribe to this RSS feed, copy and paste this URL into your RSS reader. Has 90% of ice around Antarctica disappeared in less than a decade? What is the purpose of this D-shaped ring at the base of the tongue on my hiking boots? The best answers are voted up and rise to the top, Not the answer you're looking for? How do I align things in the following tabular environment? Copyright Windows Report 2023. The only valid ways to sign in are by using an email address, a Skype ID, or a phone number registered to the account. A Microsoft subscriber may be prompted to try a different email address or register a new one and try again. You can also verify by asking close contacts to whom you have emailed from that account. If you have an account from Microsoft, you may encounter specific errors that can cause potential issues with your workflow. That Microsoft work or education account doesnt exist. When you see the account you're looking for, select Sign in. Enter a different account orget a new one. How do I find my Microsoft 365 admin? Now hover over History and click on History.. I then signed OUT my personal account and it signed me in with my work account. please check that you have typed your email or username correctly. If you are prompted for a product key, see Where to enter your Office product key. Choose from the options provided on why you need a password reset, then click Next."},"image":{"@type":"ImageObject","url":"https://cdn.windowsreport.com/wp-content/uploads/2019/09/Reset-Microsoft-Account-Password-Online.png","width":600,"height":372}},{"@type":"HowToStep","url":"https://windowsreport.com/fix-user-id-does-not-exist/#rm-how-to-block_63b3ee5553db8-","itemListElement":{"@type":"HowToDirection","text":"3. The previous emails from Microsoft will show your account name. You can use Office Online apps at https://office.com. Tip:Ifthe verification code didnt arrive, readTroubleshooting verification code issues. Copyright Windows Report 2023. "}}],"name":"","description":"A Microsoft account reset will most times be required but before that, check to ensure that Caps Lock is off because passwords are generally case-sensitive. Hi Lael! Slot in the Microsoft user ID that needs to be recovered."}},{"@type":"HowToStep","url":"https://windowsreport.com/fix-user-id-does-not-exist/#rm-how-to-block_63b3ee5553db8-","itemListElement":{"@type":"HowToDirection","text":"4. TIP: You can still get country-specific Outlook Email IDs like @outlook.in, etc. After that, click on "Devices.". Microsoft allows company-based admin users to effectively mitigate issues with unauthorized access by blocking access to accounts on devices that are not part of the organization. An additional address is meant for user account recovery and security purposes. Here at Business Tech Planet, we're really passionate about making tech make sense. Site design / logo 2023 Stack Exchange Inc; user contributions licensed under CC BY-SA. Earlier today, that same email address was used to log into that same machine, but with no local admin account present at that point. I cannot believe the idiocy of this design. How you resolve signing into your Microsoft accountdepends on the type of issue preventing you from signing in. That Microsoft account doesn't exist. Here are three major reasons apart from the probability of the account id doesnt exist. According to Microsoft Support, you must sign in to your Microsoft account at least once in a two-year period to keep your account active. Trying to sign into a variety of Microsoft services using an Xbox Gamertag is impossible. Amazingly both messages are right but not well worded. We hope that the suggestions listed above helped you to fix this error message. Some PC issues are hard to tackle, especially when it comes to corrupted repositories or missing Windows files. It then asked me to create a password so I backed out thinking it wouldnt work. If you fill in a email address that is connected to a personal account as well as a work/school account, it will ask for what account you want to log in. Microsoft blocks Excel XLL add-ins at last! The thing just stops you cold until you satisfy it with a MICROSOFT account, but it won't tell you what a Microsoft account even is. Time-saving software and hardware expertise that helps 200M users yearly. One easy way to fix this issue is to use the correct account type while logging in. Explore subscription benefits, browse training courses, learn how to secure your device, and more. This is extremely frustrating. After entering the unique code, you will be able to create a new password and sign in. Fix PC issues and remove viruses now in 3 easy steps: prevents you from accessing any Microsoft service, deleted your Microsoft account permanently, Fix Error Code 135011: Your Organization has Disabled This Device, Cant Remove a Device From Microsoft Account: 4 Fixes. Suppose you are in a situation where you receive the error of your account not existing when you know your account exists. This is absolutely maddening. If you are still having issues, try to clear the cached data again; this will help resolve the That Microsoft account doesnt exist error. Your Microsoft account may have been deleted. You will have to use the original account id. I did online training with this specific account. Also, attempting to sign in to Xbox or the Microsoft account website with a user ID supplied associated with a users school or work may not work. But, I get a message saying "The Microsoft account doesn't exist. If you try to login with an email setup for either type of account, the user might be asked which account you want to use. Power Platform Integration - Better Together! A user had this problem (situation description follows) and what worked for me was to remove her secondary/personal, @harsh.com .com account (which was created when the laptop, a consumer model purchased at a big box store, required a Microsoft account to perform initial setup). During the installation process you get to select that: Once the computer is set up for an organization and you log in with an Office 365 user account, then the computer seems to be tied to the Office 365 account. So freaking annoying. The same email address can be used to make both a work/school Microsoft account and a personal Microsoft account. I had to open Microsoft teams logging in with a personal account (in this case it was an @harsh.com .com account.) The moment I removed the personal account from her profile, her login (with a work account, @workdomain.com) worked; error gone. He has been a Microsoft MVP (2008-2010) and excels in writing tutorials to improve the day-to-day experience with your devices. You can unsubscribe at any time, of course. Hi so i restarted my HP laptop and i'm setting it up. However, remember to check your account to ensure you are using the correct login details, especially the email address directly linked to your account. I am not even sure if that would work anyway. What Is the Difference Between 'Man' And 'Son of Man' in Num 23:19? Avoid attempting to log in with an Alias. MS has got to fix this. Enter a different account or get a new one". This software will keep your drivers up and running, thus keeping you safe from common computer errors and hardware failure. It definitely is an Office 365 account that was being used to log in in the previous computer. Office for Mere Mortals is where thousands pick up useful tips and tricks for Word, Excel, PowerPoint and Outlook. I have a secondary email that I had set up which was an older email account that I don't use as often but still have things connected to it. This is also happening to me. This seemed to have created the issue somehow. Enter the email address, phone number, or Skype name you use to sign in then selectNext. Run the Microsoft Support and Recovery Assistant (SaRA) to reset the Microsoft 365 activation state. But every time, I got this error: "That Microsoft account doesn't exist. Based on your description, I have a general understanding of your problem, through my research and testing, when you want to buy a subscription, you need to create a business account to use it, so I would like to confirm to you if you do the same? Explore subscription benefits, browse training courses, learn how to secure your device, and more. Enter the email address, phone number, or Skype name you use to sign in then select Next. I have the same headache, but see no solution. We only have 5 hosts so a domain seemed overkill. For Windows devices, try the following troubleshooting methods. I have a small business and I set up the network a few years ago. I believe I've got the bottom of it. Because the type of Microsoft account youre trying to use is not the type of account needed for that login. A great place where you can stay up to date with community calls and interact with the speakers. TheWindowsClub covers authentic Windows 11, Windows 10 tips, tutorials, how-to's, features, freeware. Type the requested information and selectSend code. As Windows says during config 'One account for everything' That is no longer true, I have to jump trough hoops and create a 'personal' account meaning that I'm acting in the name of the user which I really don't like but it was totally fine for a professional account. If the user ID you entered does not exist anymore, you might also be trying to use it for the wrong type of account, so we advise extra caution. These computers were set up for organization and the one I re-installed I set it up for personal use. Now, if your account is still active and no restrictions have been placed on it, you should be able to log in successfully. Use an alternate account to sign in (if one exists) or sign up for another one. Identify those arcade games from a 1983 Brazilian music video. Many are left puzzled and wondering about the meaning of the user does not exist error: why does it say my email doesnt exist or why is my Microsoft account not recognised?

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