The room was nice although the bathroom was not very well cleaned. Earlier in the evening whilst sharing a lift with three young women who were on there way down to reception they told me that were going to complain as they had just opened the door to the room that had been checked into only to find it already occupied by a couple in a state of undress. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. The hotel has 132 bedrooms and 4 floors. The 24-hour front desk has staff standing by to help with securing valuables, tours or tickets, and luggage storage. The room can best be described as threadbare, being worn and faded with old cheap furniture and a horribly faded and stained old carpet. In addition, guests can give separate subscores in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. ), which is 28.3 mi away (40 minutes by car). 1st And 2nd Night Brought To Our Table 2-3 Times Items We Had NOT ORDERED. Is parking offered on site at The Grand Hotel? Tea/Coffee maker Your establishment is poorly managed and your priorities are in. This property is part of the Travel Sustainable programme, which means its taken significant steps to make your stay more sustainable. Staff were very friendly and pleasant atmosphere in hotel. Room types may vary. The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. The Restaurant 1881 holds an AA Rosette for fine dining. Literally everyone sent their meals back after being served undercooked, freezing cold food. If youve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Is The Grand Hotel located near the city centre? We had a nice time, the staff are lovely and very helpful. A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in. We publish all reviews, positive or negative, that meet our guidelines.More informationOpens in a new window, Get up to 25% off select hotels and sign in to earn rewards, 4-star beachfront hotel with restaurant, near Riviera International Conference Centre. Many travelers enjoy visiting Torre Abbey (0.3 miles), Greenway (4.7 miles), and Friends Of Oldway (1.6 miles). Having Complained About Our Stay The Company That Apparently Oversees The 'Business' Totally Ignored Our Complaint. The fan made little or no difference. This property is managed by a professional host. Dining at The Grand Hotel offers a choice of fine dining at the award-winning Restaurant 1881, and for a more relaxed, less formal dining experience, The Compass Lounge serves a range of snacks and light bites with beautiful views across the bay. The TV is hanging off the wall If I pay 100+ for somewhere I expect a premium experience. Private bathroom the extractor fan too noisy to put on, the room was freezing despite a plug in radiator being on all night. The nearest airport is Exeter International Airport, 19.9 miles from the property. We verify reviews to ensure the traveler booked with Expedia Group. The window didnt close properly or lock. Refrigerator To edit a review youve already submitted, please contact our Customer Service team. In my opinion for a 4star advertised hotel appalling service over all and a very disappointing stay. Contributions should be appropriate for a global audience. In 1926, it was one of the first hotels in the UK to install central heating. Upon Getting Our ACTUAL ORDER, Asked For Mustard. #5 Best Value of 6 Torquay Bed and Breakfasts Free Wifi Free parking 6. 4-star hotel located in Torquay City Centre. Tell us! Guests are welcome to an lounge bar on site. . Start each morning with English breakfast, available for a fee from 7:30 AM to 10 AM. This standard twin room comes with air conditioner. Various activities, including snorkelling, diving and canoeing, are available for guests. Driving? Clear all filters or view Tripadvisor's suggestions. Stayed at this hotel for valentines night after seeing it advertised, sadly despite all the advertising making it appear like a lovely romantic place to stay and have dinner on this occasion it was anything but. The Grand Hotel stands in a 36-minute drive from Exeter International airport. Specify exactly what sort of room you want when you book! The problem the hotel clearly have - along with many hotels these days - is that they were clearly very short staffed .and some of the .. shame really because to me this was all that sometimes let the hotel down. Which popular attractions are close to The Grand Hotel? Dining area. It obviously didn't affect us as we arrived several days before - and I did feel sorry for those people who were clearly very, very inconvenienced. The breakfast had lots of options and included cereals, pastries and fruit. We didn't have time, so stayed here only for 2 nights, though everything was amazing. The radiator in the bathroom was extremely hot and could not be turned off. Those preferring to eat at the hotel can dine at the on-site restaurant, open for breakfast. Stayed at this hotel for valentines night after seeing it advertised, sadly despite all the advertising making it appear like a lovely romantic place to stay and have dinner on this occasion it was anything but. These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. I booked a room with an exceptionally comfortable bed, an electric kettle, an individual safe and central heating. Really enjoyed hotels staff and location, had a really great stay for 2 nights with the intention of increasing our stay if we were having a good time. Whilst everyone should expect a minimum level of service, regardless of how little you've paid, I've learnt to steer clear of these deals myself, having had a couple of poor experiences. Tripadvisor performs checks on reviews. Room VERY POOR And DATED. The staff was exceptional, the breakfast was perfect, everything was perfect. The seasonal pool is normally open from April until October. This email has already been used to sign up with CONNECTED_THIRD_PARTY_NAMES. We arrive at 14:30, with a check in time for 15:00 so we waited in the bar and expected a call. Lovely views from the bar area as well. This is a room with 2 single beds. At which point a man carrying a tray with sandwichs on walked into the bar. The room was neat with walk in shower and had a private safe, a sofa bed and central heating. The location was marvellous, not too far away from Riviera International Centre. If the system detects something that potentially contradicts our. Cancellation/prepayment policies vary by room type and provider. Does The Grand Hotel offer any business services? Recently back from a five day break in the Grand Hotel, in Torquay. If you like, you can sort and/or filter them (by time of year, review score, etc.). The onsite restaurant, Restaurant 1881, features British cuisine. English Riviera Visitor Information Centre, South West Coast Path Walk- Meadfoot & London Bridge, Corbyn Lodge Torbay Road adjacent to A3022 \u002F Seaway Lane near to the Livermead Cliff hotel. Outside Pool is closed from Thu 22 Sept 2022 until Mon 01 May 2023. Orbitz, Orbitz.com, and the Orbitz logo are either registered trademarks or trademarks of Orbitz, LLC in the U.S. and/or other countries. Copyright 19962023 Booking.com. The hotels needs more renovation so if your just booking to stay please ask what you are getting before you stay. Sea Front, Torbay Road, Torquay, Devon, TQ2 6NT. THE GRAND HOTEL - UPDATED 2022 Reviews & Price Comparison (Torquay, Devon) - Tripadvisor Europe United Kingdom (UK) England Devon English Riviera Torquay Torquay Hotels The Grand Hotel 3,685 reviews #60 of 82 hotels in Torquay Review Save Share Seafront Torbay Road, Torquay TQ2 6NT England 011 44 1803 296677 Visit hotel website E-mail hotel Try signing in with CONNECTED_THIRD_PARTY_NAMES or use another email address. No management or staff taking responsibility for the poor or lack of service. The rooms come with a TV with satellite channels. And we shall definitely be going back. Indoor pool, Spa and wellness center, Fitness center, Check in anytime after 3:00 PM, check out anytime before 11:00 AM. Lovely pool, parking onsite. What a lovely place to stay - the view from the bar is awesome- overlooking the sea . No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Ask for a refurbished room and don't be fobbed off. Number of rooms: 132. Having Complained About Our Stay The Company That Apparently Oversees The 'Business' Totally Ignored Our Complaint. The private - sector Mount Stuart Hospital is reachable within a 5-minute drive. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted. They take a card on check in which they charge with 100 deposit which gets paid back after 5 or so days , despite not owing anything on check out. The hair dryer was melted, so went unused. Guests can work out at a leisure club and relax in a Spa. Approximate prices in USD for a 1-night stay, Attractively set in the centre of Torquay, The Grand Hotel features 4-star accommodation close to Riviera International Centre and Torre Abbey. The hotel was an excellent home base for enjoying a fairly nice area, adjacent to restaurants and the beach and Torquay. Copyright 2023. 8.0. Note that guests submit their subscores and their overall scores independently, so theres no direct link between them. Such poor service, not what I thought fitting for The Grand! Are there any historical sites close to The Grand Hotel? A hotel for all seasons, The Grand is ideal for outdoor or indoor pleasure pursuits: long walks along the promenade; reading by the fire in the cosy library; taking in the panoramic views from the comfortable casual lounge & Brasserie or soaking up the warmth of Torquays healthy microclimate on the extensive sheltered terrace. There is no capacity for extra beds at this property. Lovely pool, parking onsite. A terrible time at the not so grand and somewhat faulty Grand Hotel. KAYAK searches hundreds of travel sites to help you find and book the hotel deal at The Grand Hotel that suits you best. Special requests can't be guaranteed and may incur additional charges. We went to our room and called room service to order one tuna and one roast beef sandwich. The serving staff were very polite and professional. Couldnt fault the bar area and bar staff, nice and relaxing. By creating an account, I agree to the Expedia, By signing into my Orbitz Rewards account, I agree to the Expedia, url For more comfort, dryers together with a separate toilet and showers are provided. The Grand Hotel is 19.7 miles from Exeter. We hope to see you both again soon. It made my trip to Torquay a great experience. The on-site restaurant, Restaurant 1881, features British cuisine. Yes, dry cleaning and laundry service are offered to guests. There was no cutlery and the bread was cut in vastly thick and uneven slices that were at points at least an inch thick. We did the Groupon deal which advertised spa facilities, there is literally a tiny pool which was freezing cold, we got in and got out after 5 minutes, def not the relaxing afternoon we had planned. Which popular attractions are close to The Grand Hotel? Book The Grand Hotel, Torquay on Tripadvisor: See 3,708 traveller reviews, 1,532 candid photos, and great deals for The Grand Hotel, ranked #59 of 81 hotels in Torquay and rated 3.5 of 5 at Tripadvisor. The Grand Hotel is on Corbyn Beach in Torquay City Centre, a short 3-minute walk from Torquay Station and 7 minutes' walk from Torre Abbey. Youll have a private room with all the hotels amenities. The Compass Lounge at The Grand offers modern dining in a relaxed informal atmosphere, with stunning panoramic coastal views of Torquay. We arrive at 14:30, with a check in time for 15:00 so we waited in the bar and expected a call. Finally, I also noticed that some people who have said they weren't at all happy with their stay, seem to have taken advantage of a 'Groupon' deal which appears to be very low priced. Each review score is between 1-10. However, I do know that the management were extremely embarrassed that there was a complete 'cock up', and I heard them saying that they were ensuring that it does't happen again. The Grand Hotel in Torquay was evacuated after reports of smoke rising from the basement spa. Guests can expect to find free WiFi and TVs with digital channels. Torquay Dining This hotel is home to a restaurant and a bar/lounge. Gallery About Location Testimonials . Prices for drinks and meals were extremely reasonable - particularly for a four star hotel - though the. The Grand offers warm and welcoming hospitality, in comfortable surroundings as befits a 4 star hotel in Devon. more. This hotel offers an outdoor swimming pool as well as dry cleaning and housekeeping. No offer of an alternative room or an upgrade was offered as a gesture of goodwill, just constant Im sorry The bar staff were overworked and definitely underpaid for the crap they had to put up with, but all pleasant. Torquay's Landmark Hotel Rich in history we have been Torquay's landmark hotel for over 130 years. The bed was very uncomfortable, unfortunately. This is the version of our website addressed to speakers of English in United Kingdom. The Grand Hotel Torquay's historic jewel. Only a customer who has booked through Booking.com and stayed at the property in question can write a review. Social distancing measures are in place and guests are provided with hand sanitizer. The provision of housing is linked to their trade, business, or profession. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. The hotel appears to have had a lot of money spent on it . its been redecorated with relatively new carpets etc (certainly on the ground and 4th floor anyway - didn't see the other floors). Prices are subject to change. When I asked if we could have one like that the barman said no and that the sandwich was on its way up to a room, that the man carrying it was just collecting cutlery en route to delivering it to a room. I really enjoyed every detail about my amazing 1 night stay here. Agatha Christie spent her honeymoon night here with her first husband, Archie, on Christmas Eve 1914. Children aged 15 years and above are considered adults at this property. I really enjoyed every detail about my amazing 1 night stay here. The hotel were aware of this and had provided a small portable electric fan. Electric kettle, 226 feet The Grand Hotel, Torquay, is a four star hotel in Devon and is situated on the seafront at the heart of. On asking for a different room and one with a balcony we were told that no other room was available and that there were no rooms with a balcony, despite it being very obvious from looking at the outside of the hotel that there are rooms with balconies. To see correct prices and occupancy information, please add the number of children in your group and their ages to your search. This accommodation unit is furnished with a double bed. Loved the location, the spa and the food , Dreadful experience. Extremely quiet (at very end if corridor). I cannot fault them. There are similar hotels available. View all View all photos (1,535) Traveler (1391) We on this particular night were not the only table having the same issues of cold/ raw steak that was burnt on the outside. Please try again later. Request a copy of our Wedding Brochure for the Grand Hotel in Torquay. I migliori hotel e alberghi vicino a Torquay Visit Monument, Asakusa, Giappone: trova tra 1.648 hotel l'offerta che fa per te grazie a 3.990 recensioni e 33.688 foto inserite dai viaggiatori su Tripadvisor. At breakfast there was still dried food on the plates that were put out for the hot breakfast, lipstick stains on the glasses for juice. The hotels needs more renovation so if your just booking to stay please ask what you are getting before you stay. Very dated and in need of refurbishment. DO NOT EXPECT THE LEVEL OF SERVICE EXPECTED FOR THE TYPE OF HOTEL ADVERTISED.. We booked the Fawlty Towers Weekend. This 132-room, 4-star hotel has a restaurant and 24-hour room service, along with free in-room WiFi. Location read more Facilities Most popular facilities Free Wi-Fi Parking Luggage storage 24-hour services Food/ Drinks Fitness/ Gym Swimming pool Finally, before writing this review I looked at others online it could almost be a completely different hotel that some people are talking about! Yes, there's a seasonal outdoor pool and a children's pool. A hotel for all seasons, The Grand is ideal for outdoor or indoor pleasure pursuits: long walks along the promenade; reading by the fire in the cosy library; exquisite dining, panoramic views, and extensive terrace. All clean, good staff and location. Some meals not even being served and customers told after waiting 2hrs that now they would not be. A Range Of Magnificent Function Rooms We watched MULTIPLE people who arrived after us, check in. If you're travelling for work, we'll sort the most popular business travel features to the top of the filter menu so you can find them quickly. The Grand Hotel, Torquay The Grand Hotel 4-star property Seafront, Torquay, England Choose Dates ebookers Price Guarantee Photos Rooms Reviews Amenities See More Photos 3.6 out of 5 Good! Offering traditional Sunday Roasts and Vegetarian alternatives. Please check you have entered your email address correctly. This hotel is a great place to bask in the sun with a beachfront location. BLOODY AWFUL For the 895.00 Spent For Only 4 Days The Place Was FAR BELOW EXPECTATION. Enjoy amenities like a seasonal outdoor pool and a garden. We had an event planned for 18:00 which we had to cancel as we were STILL waiting for our hotel room at 15:55. The room was a refurbed twin with sea-view. The restaurant, Restaurant 1881, serves British cuisine and is open for breakfast, lunch, and dinner. The Grand Hotel 126 PHOTOS & VIDEOS Outdoors Room The Grand Hotel Torquay, Torquay | 2-3 minutes walk to Torquay Station Hurry! Overlooking one of the finest bays, this elegant Victorian hotel offers 132 individually styled bedrooms, The Grand spa, AA rosette restaurant 1881 and is surrounded by 22 miles of spectacular Devon coastline. You'll also find Cockington Country Park and Riviera International Conference Centre less than a mile away. Its a time to sit back, relax and enjoy the perfect Sunday. Couldnt fault the bar area and bar staff, nice and relaxing. There are similar hotels available. Sensitively decorated in a contemporary Victorian chic style, the ideals of comfort and relaxation are a priority here. Pool view Specify exactly what sort of room you want when you book! After a false start the check in was good - nice lady. Please provide the ages of children below, Please enter your travel dates like this: M/d/yyyy. On arrival there was a queue for checking in that stretched from the foyer out through the entrance doors onto the arrivals. Located at 2.6 km distance from the pleasure Paignton Pier, this accommodation puts the city at your fingertips. On arrival there was a queue for checking in that stretched from the foyer out through the entrance doors onto the arrivals. Some of the more popular amenities offered include an indoor pool, free breakfast, and an on-site restaurant. Central location so close to the train station, the town centre, Torquay, it was in a lovely area. The barman just shrugged. Matre De DID NOT EVEN COME BACK !! CST #2063530-50, To finish creating your account, please click the link we just sent to. Not the best stay, however the Cher that we had booked to see at the Princess Theatre was great fun. We didn't have time, so stayed here only for 2 nights, though everything was amazing. No management or staff taking responsibility for the poor or lack of service. Our team checks each review posted on the site disputed by our community as not meeting our. The smoke-free property has a leisure club. We took our seats at a table, near to the central bar, and the two staff were busy briefly. When there is only 2 people on the table that shouldnt be a hard task. Last few rooms remaining for your dates on MakeMyTrip Standard Double Room (Inland) For 2 Adults Free Cancellation before 17-Nov-2022 07:59 Book now @ just 1 Room Only | Free Cancellation Per Night 7,646 Social distancing measures are in place and guests are provided with hand sanitizer. The bar / lounge area seems to have been been subject to refurbishment, and was extremely comfortable. Search for the cheapest hotel deal for The Grand Hotel in Torquay. 37,297 were here. There was a problem loading the reviews. Spring Getaways is now available! The room was nice although the bathroom was not very well cleaned. How much does it cost to stay at The Grand Hotel? See more questions & answers about this hotel from the Tripadvisor community. Yes, dry cleaning and laundry service are offered to guests. KAYAK scours the web for all room deals available at The Grand Hotel in Torquay and lets you compare them to find the best rate for your stay. Breakfast. Afternoon Tea , Function room mean and Breakfast was fine. Private bathroom Alternatively, there is a wide selection of international restaurants nearby. Coffee makers, safes, and phones are also available. It seems that many of the reviews appear to refer to the same dates in February whilst I was there and I did notice there was a serious problem with checking in on the Saturday night.

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